Contact Glowryte
Need help with a product, order, shipping question, return request, or size recommendation? Contact our support team and we will help you as soon as possible.
Email Support
Response Time
We usually reply within 24–48 business hours, Monday through Friday, 9:00 AM–6:00 PM Pacific Time.
Product Help
If you need help choosing a fixture size, finish, or installation type, please include the product link, room size, ceiling height, and photos of your space if available.
Orders & Shipping
Please include your order number if your message is about an existing order. Depending on product availability and destination, orders may ship from the nearest available fulfillment location or logistics partner, including U.S. locations when available.
Returns
Please do not send returns to any address before contacting us. Return instructions and the correct return address will be provided after your request is reviewed and approved. The return address may differ from our customer support or business correspondence address.