Contact information
Glowryte
If you have any questions about our products, orders, shipping, returns, or store policies, our customer support team is here to help.
Customer Support & Business Correspondence Address (U.S.)
1320 Willow Pass Rd Suite 600
Concord, CA 94520
United States
Operating / Manufacturing Address (China)
Room 1413-2, Building 1, Area A, Phase 5, Huahong Shuiyunxuan
No. 12 Qiwan North Road, Dongqu Street
Zhongshan, Guangdong 528403
China
U.S. Phone
+1 240 204 9297
China Phone
+86 19008199721
Our customer support team is available by email and phone. We typically respond within 24–48 business hours.
Customer Support
If you have any questions regarding our products, orders, shipping, returns, or store policies, please contact us. Our support team is happy to assist you.
Business Hours
Monday–Friday: 9:00 AM–6:00 PM (PST)
Saturday–Sunday: Closed
Support Language
English
Returns & Assistance
If you need to request a return, please contact us first to obtain return instructions and the designated return address.
Please do not send items back without prior authorization.
The U.S. address listed above is used for customer support and business correspondence only, unless otherwise expressly stated.
Approved return requests may be directed to a designated return facility depending on the product, destination, and return circumstances.
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